About Russell-Hampton Co. Hi, I'm Bob Lowe, President of Russell-Hampton Company. I'd like to personally welcome you to our online store for American Association of Orthodontists, and thank you for your interest in our products and services. Russell-Hampton Company first started providing emblem merchandise in 1920 to Rotary, Elks, and other service organizations. Here we are in the 21st Century. How many things have changed in our world since 1920? The answer to that question is truly mind-boggling! But here at Russell-Hampton Co. we strive to keep some things from changing at all. Things like quality merchandise, fair prices, and the best customer service we can provide. One of the things that helps us accomplish that is family pride. Russell-Hampton is a third generation family-owned business. Back in the old days, the company was a "mail order" business in the true sense of the word. Even when I joined the company in 1984, the majority of our orders came in the mail. That rapidly changed a year later when I introduced our toll-free phone number. Now with phone, fax, email and web orders, "mail orders" have become almost completely obsolete (yes, we still do occasionally receive an order in the mail). We are as committed to our employees as we are to our customers. Those commitments, as well as our commitments to cutting-edge technology, quality products, and outstanding service will ensure that you receive the very best that we have to give. Our motto is embroidered on the carpet just inside our front door - "Superior Customer Service is Our Mission". Customers expect consistent dependable products at competitive pricing from mail-order companies. That is precisely what they get from Russell-Hampton Co., and the reason why they remain loyal customers. All of the Russell-Hampton "family" appreciates your patronage, and we look forward to serving you soon. If you have any questions, concerns or comments, just give me a call or click here to send me an email. I'd be glad to hear from you. And remember, "We're not the best because we're the oldest. We're the oldest because we're the best!"